Senior Data & Insights Manager

  • Remote
  • Full Time
  • Audience Development
  • Experienced

Position Overview

The Senior Data + Insights Manager will support TED’s growing media analytics efforts, with a focus on bridging robust, comprehensive reporting with clear insights and actionable recommendations that can drive mission and business-driven decision-making.

First and foremost, the Senior Data + Insights Manager will serve as a storyteller, translating data into clear insights and insights into strategic recommendations. You should be just as comfortable navigating big data sets and updating metrics dashboards as you are creating clear, compelling, and actionable narratives. You understand how to customize reports for different stakeholders, you feel comfortable in fast-paced settings, you thrive both collaboratively and independently, and you’re solution-oriented — able to identify problems, think creatively about their solutions, and spearhead the path forward.

In this role you’ll be responsible for leading analytics projects across TED’s media efforts, supporting decision-making and strategy across digital platforms, content and audience. You’ll work closely with our Digital Products team to hone our data governance efforts, refine reporting infrastructure, and disseminate learnings + insights throughout the organization. The Senior Data + Insights Manager will report into the Deputy Director of Audience Development, supporting an org-wide effort to craft and implement against data-led audience + business growth strategies.

This role will require people management, and the ideal candidate finds joy and meaning in supporting others in their professional growth.


  • Initiate and execute analytical projects that support decision-making and strategy across TED’s digital platforms and content, including O&O, YouTube, social media, newsletters, audio, and Membership.
  • Work closely with the Digital Products analytics team to ensure:
    • data is being properly sourced
    • analyses are built using the most-appropriate tool(s) with reproducibility in mind
  • Serve as a lead data storyteller on TED’s Media Team, translating data into insights, providing actionable recommendations and ensuring analytics are communicated in a way that is clear and compelling.
  • Keep fingers on the pulse of TED Media’s health metrics, KPIs and OKRs, forecasting growth and providing updates on pacing
  • Lead a small and mighty team of Analysts who support regular, day-to-day reporting and analytics projects
  • Work with analysts throughout TED to centralize data and cross-pollinate insights, ensuring all teams can benefit from each other’s learnings.
  • Support TED’s data migration efforts + new platform onboarding, advising on Media Team needs and interests
  • Serve as TED POC for external social media analytics platforms (Sprout, SocialFlow, Later), maintaining relationships with vendors + platform contacts
  • Identify gaps in TED’s data landscape and opportunities to optimize data flow and reporting, collaborating with relevant teams where necessary
  • Support with qualitative data projects including surveys — bridging quantitative data with user feedback and sentiment to create holistic narratives about our platforms, products and audiences

Skills + Experience

5+ years experience working in analytics for a digital media or content team.

Technical Skills:

  • A deep-level of experience with a range of analytics tools, including:
    • Product analytics tools such as Google Analytics or Mixpanel
    • Business intelligence + analytics tools like Tableau and Stripe
    • Off-platform-specific tools like Sprout Social and MailChimp
  • Proficient in writing your own SQL queries
  • Deep understanding of digital campaign tracking and UTM parameters
  • Demonstrated understanding of various forecasting methods and their pros and cons
  • Experience with analyzing and measuring results from A/B testing
  • Experience with survey tools, i.e. SurveyMonkey and using qualitative data + sentiment to support a data story
  • Bonus points for:
    • Demonstrated proficiency with data extraction, cleaning, and visualization using R and ggplot2
    • Creating dashboards in Tableau
    • Querying data from a data warehouse (preferably experience with Snowflake or BigQuery)
    • Managing source code via GitHub

Insights + Storytelling:

  • Proven ability to analyze and evaluate data, identifying the insights and takeaways that inform top-of-mind content and business decisions
  • Strong background in data visualization; ability to tell an engaging, clear and actionable story around data
  • Exceptional communication + presentation skills
  • Proven success informing strategy through data-driven recommendations and insights
  • Understanding of a user funnel, and familiarity with mapping KPIs and goals to each part of the funnel
  • Ability to use qualitative data + sentiment to support quantitative data stories
Read More

Apply for this position

Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status

Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 5/31/2023
Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date