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Management Room Operator - short term contract

This is a short-term, temporary contract role for in-person, onsite support at the TEDWomen conference in Palm Springs, California. You may be asked to work some or all of the dates between November 28 and December 4, 2021. You will be responsible for any travel, accommodation and meal costs.

POSITION OVERVIEW 

The TED Management Room is the satellite office of TED’s Conference Production Team. As a Management Room Operator, you’ll oversee and coordinate the day-to-day operations of the production office leading up to and during the conference, and support the production team with various requirements and tasks. You’ll supervise the production runners and help assign and prioritize errands, help manage local staff schedules and general questions, and oversee radio use. 

You’re extremely organized and able to multitask, prioritize requests and answer general questions while also troubleshooting issues accordingly as they arise. You’re calm and professional, with previous experience in an events production office. This position involves working long hours and being able to participate in some physical work and heavy lifting.

 

RESPONSIBILITIES

  • Oversee the day-to-day operations of the Management Room, working directly with the Conference Production Team  
  • Keep the Management Room organized, clean and secure 
  • Manage sign in/out of staff radios each day, ensuring they are in good working order, and that the inventory is returned complete 
  • Maintaining a presence on a specified radio channel and chat channel at all times to respond to requests and questions from staff 
  • Manage the Production Runner and the tracking of their pick-ups and prioritizing needs from onsite staff 
  • Managing petty cash for runners and onsite team, and keeping a detailed record of all transactions in a show binder 
  • Managing assets, such as office supplies and computer resources, and troubleshooting when minor issues arise 
  • Keeping a detailed daily log about any issues that arise in relation to the Management Room Operations 

 

QUALIFICATIONS/ SKILLS 

  • Previous experience in an events production office (festival, film, concert tour) is required 
  • Excellent organizational skills 
  • Professional attitude and calm demeanor 
  • Ability to multitask and work in high-pressure situations 
  • Experience with hand-held radio protocol 
  • Knowledge of the surrounding area and local event resources is an asset 
  • Should be familiar with Mac computers, printers, and basic IT troubleshooting
  • Fluent in English
  • Must be able to participate in physical work and heavy lifting of up to 50 lbs
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