Marketing Operations Manager

  • New York City, NY
  • Full Time
  • Audience Development
  • Experienced

Description:

The Marketing Operations Manager will support TED’s growing brand and content marketing arm, aimed at advancing awareness and affinity around TED’s offerings, reaching new and diverse audiences, furthering TED’s non-profit mission and helping business growth.

We’re looking for an experienced project manager who thrives in collaborative, cross-functional settings and with fast-deadlines. You should be comfortable crafting compelling copy, thinking conceptually about brand and product voice and positioning, and have experience both creating and implementing marketing campaigns against aggressive audience and revenue goals.

In this role, you’ll project manage the execution of TED product, content and brand marketing campaigns, working closely with media stakeholders to implement against vision and objective. You’ll keep a close eye on ad performance, making data-informed strategy recommendations in real-time and rallying a cross-functional team around format, design, voice and platform pivots. The Marketing Operations Manager will also play an important role in operationalizing TED’s marketing arm — from owning a marketing calendar, to creating workflow + responsibilities charts and maintaining systems of information storage.

Responsibilities:

  • Operationalize TED’s marketing arm, creating workflows and processes that can support the seamless execution of strategy, extending to the ways we communicate vision and report on success and opportunities.
  • Project manage the implementation of campaign-based and always-on marketing activations, ensuring cross-functional teams are aligned around goal and timeline.
  • Monitor and analyze performance of marketing posts, recommending real-time strategy tweaks and working with the appropriate partners to execute data-informed copy, design, format and platform changes.
  • Establish repeatable methodologies and mechanisms that enable fast and responsive ad development and distribution.
  • Build and maintain a marketing calendar that reflects broader organizational programming priorities.
  • Optimize and manage the marketing team’s system of information and asset storage, utilizing platforms like AirTable to ensure visibility, access and efficiency.
  • Create project management and workflow frameworks, such as DARCIs and gantt charts, that can support cross-functional workflow efficacy.
  • Support in the creation and distribution of strategy and insights communications (decks, one-pagers, summaries) to key stakeholders, ensuring maximum visibility around efforts and learnings.

Skills and Experience

  • Marketing + Insights
    • 3-5 years working in content or brand marketing
    • Strong copywriting skills; you should be able to step in and write copy for social, email, display and push marketing if called for
    • Comfort with utilizing data to make informed, real-time decisions about strategy
    • Familiarity with implementing against KPIs and OKRs, and reporting around pacing and success
  • Project Management
    • Exceptional project management skills, extending to organization, communication, and ability to effectively juggle multiple priority tasks
    • Proven experience leading complex, cross-functional projects without direct reports, and bringing projects to fruition with multiple stakeholders and dynamic, fast-paced timelines.
    • Ability to galvanize and energize a wide-ranging group of stakeholders around vision, goal and deadlines.
    • Experience with project management tools, such as AirTable, Asana or Trello
  • General
    • Experience successfully collaborating with remote or distributed teams
    • Eager to understand the cultures, values, goals, and constraints of others, whether they are TED staff, partners, users, or beyond
Read More

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 5/31/2023
Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date