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Operations Associate

POSITION OVERVIEW

The operations associate is responsible for making sure the day-to-day publishing of the TED Audio Collective is running smoothly from metadata storage, publishing assets are QC’d, delivered, and stored properly, and maintains a regular metrics reporting schedule for each of our shows. This person would also take on ad-hoc audio operation tasks as given by new initiatives and projects that may come up.

PRIMARY RESPONSIBILITIES

  • Managing the entire publishing process of each of TED’s podcasts including liaising with various producers and production teams, as well as editorial and programming leads 
  • Responsible for the maintenance and systemization of each podcast’s Airtable to ensure congruence between shows, and up-to-date information for other TED teams to view
  • Leads the storage and file management of TED’s audio assets, providing key information such as specs, file segmentations, and nomenclature to producers
  • Quality checks all of the audio before being published
  • Work with podcasting publishing platforms to create and launch RSS feed onto platforms 
  • Creates templates and regularly sends reports on show’s performance
  • Undertake miscellaneous projects and tasks as needed

SUPPORTING QUALIFICATIONS

  • 2-3 years of experience with strong project management skills: Able to handle multiple tasks and work under pressure while juggling competing deadlines and deliverables. 
  • Exceptional interpersonal skills and an ability to deal with multiple stakeholders.
  • Obsessive attitude toward organization, streamlined workflows, and clear and concise communication
  • Excellent excel skills, with an understanding of SQL and/or podcast analytics is a plus 
  • Technical understanding of RSS feeds, is a plus 
  • Passion for podcasts 

WHY WORK FOR US

TED is a global community, welcoming people from every discipline and culture who seek a deeper understanding of the world. We believe passionately in the power of ideas to change attitudes, lives and, ultimately, the world. TED began in 1984 as a conference where Technology, Entertainment and Design converged, and today covers almost all topics — from science to business to global issues — in more than 100 languages. Everything we do is driven by this goal: How can we best spread great ideas?

In addition to driving forward TED’s mission and joining our dynamic Audio team, we’re proud to provide strong employee benefits, including:

  • Full health benefits (medical, dental, vision) 100% paid by TED for employees
  • Work-life balance encouraged (TED closes for a 2-week summer break and 1-week winter break plus you're eligible for additional paid time off)
  • Free OneMedical and SpringHealth membership for you and your dependents to address physical and mental well-being 
  • Paid family leave
  • 401(k) with match
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