View All Jobs

Speaker Experience Associate


The Speaker Experience Associate is one of the primary contacts for conference speakers and performers. This role will provide the highest level of service for pre-conference logistics and overall conference experience. The Speaker Experience Associate specifically handles communications, registration, lodging, program planning, onsite appointments and strategic initiatives. The candidate must work effectively in a fast-paced, collaborative environment, have exceptional verbal and written skills, high attention to detail, superb customer support and care and an ability to demonstrate integrity and quality of all speaker-related information.  



  • Degree (preferred) or diploma in communications, administration, or similar discipline 

  • 4+ years in a communications and/or customer facing role 

  • Must be comfortable working with registration or event databases

  • Superior verbal and written communication skills and business acumen

  • Critical and strategic thinking with the ability to evaluate every aspect of a situation 

  • Solution oriented approach and the ability to proactively identify problems and opportunities, and action them appropriately

  • Able to respond well under pressure, taking initiative to problem solve 

  • Work on projects simultaneously to meet competing deadlines

  • Highly organized and detail oriented

  • Respect the need for confidentiality and the sensitivity of information

  • Event management or planning experience is an asset

  • Ability to travel internationally, if required



  • Administration: Strong administrative skills for answering emails, reporting, keeping records, updating into bespoke database systems

  • Registration: Assist with registering speakers and performers through our proprietary online conference management system

  • Travel and lodging: Organize all air travel and ground transportation, as well as room block assignment and coordination 

  • Speaker support: Provide 5-star level of service when fulfilling requests, including - hospitality rider, book mailings, shipments, release forms, visa applications, dietary or special needs

  • Relationships: Develop and maintain effective relationships with vendors, onsite crew and support staff, colleagues, and speaker’s support staff, management and security 

  • Conference schedules: Create detailed schedules for all onsite appointments and send individual conference itineraries 

  • Programming: Aid in designing custom room allocations and exhibits

  • Logistics: Plan and execute onsite room needs, including - AV, decor, food and beverage, event services (electrical, IT), and signage

  • Budget: Development, maintenance, reporting, invoicing and reconciliation

  • Communications: Adhere to branding and identity guidelines when composing all internal and external communication

  • Critical path: Strict adherence to project timelines and deliverables

  • Vendor management: Liaising all aspects of vendor relationships, including RFP and contracting processes, quality control, changing orders, and day-to-day communications

  • Decision making: Analytical and effective problem-solving skills

  • Leadership: Help to train and lead onsite support staff 

  • Onsite management: Room setups, gift delivery, props or backline delivery, travel and hotel changes, catering arrangements, and assist speakers and performers with attending their onsite appointments for rehearsals and show days

  • Willingness to contribute however possible to ensure the overall effectiveness of the program


  • General: Open office environment

  • Physical: Repetitive movement of wrists, hands, and/or fingers

  • Mental/Visual: Concentrated mental and/or visual attention; work involves performing tasks to very close accuracy and quality specifications

  • Machines, Tools, Equipment, Electronic Devices, Computer Software, etc.:

Ability to use common office equipment such as telephone, computer and copier

Computer programs to include MS Office, Mac programs, Google Docs, Mailchimp, functional related databases

Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity / Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status

Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 1/31/2020
Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities.i To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Please check one of the boxes below:

You must enter your name and date
Your Name Today's Date
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

iSection 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.