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Salesforce Development Manager


The Salesforce Development Manager is at the nexus of cloud-based tools and technologies primarily built on top of the Salesforce platform that supports TEDx, a global network of 3,000 licensees and 50,000 volunteers who produce 4,000 TED-like events in 170 countries that collectively stage and record 22,000 talks each year.  TEDx Talks garner more than 1 billion views each year. Salesforce and other SaaS solutions support the backend of a licensing and media organization and frontend tools that enable organizers around the world to produce great events that yield great talks. This role will be responsible for managing the development, maintenance, connectivity, and enhancements of various Salesforce databases as well as other software products, liaising with licensees around the world, internal stakeholders who define needs and strategies, an internal technical team with limited resources, and a wide range of 3rd party providers who enhance these systems. The candidate must have working knowledge of Salesforce databases and Visualforce experience to be able to make ongoing changes and updates him/herself in these systems and easily identify issues and bug fixes.


  • Proven ability to provide management leadership in planning for the design, development, and delivery of the Salesforce application that will be rolled out to users.
  • Practical hands-on experience in design, development, and delivery of Salesforce application that will be rolled out to users.
  • Working knowledge of Visualforce
  • A minimum of 3 years experience working within a Salesforce development environment
  • A minimum of 3 years partnering with subject matter experts (product managers, engineers, CTO) or comparable work experience
  • Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout the organization. Strong relationship building, and organization skills
  • Strong communication skills - proven experience communicating complex and technical issues with a wide audience and create clear technical documentation
  • Ability to prioritize projects and tasks based on importance, impact, and urgency
  • Prior database coding and management experience
  • Self-starter, with attention to detail and ability to work as part of a team
  • Strong time management skills - able to set and maintain timelines & deadlines, and deliver multiple projects, of long and short duration, concurrently
  • Experience writing for the web and web content management, including exposure to information design
  • Experience with project management and customer service tools (i.e. Pivotal, Zendesk)
  • Proficiency in Mac OS and G-Suite
  • Ability to thrive in a fast-paced, ever-changing environment


  • Work with all TEDx team stakeholders to understand and support needs
  • Use data and analytics to enable data-driven decisions and product strategies
  • Research and analyze third-party solutions and weigh them against internal build (build vs. buy)
  • Liaise between the TEDx team and third-party vendors
  • Define project scope and generate requirements
  • Propose creative solutions that optimize internal and external resources and operational efficiency
  • Create detailed work plans to identify and sequence activities necessary timely completions
  • Prioritize and structure workflow for short and long-term needs and execute against these goals
  • Familiarity with RESTful API design and ability to access data using a scripting language (Python)
  • Generate reports for various stakeholders on regular and ad-hoc basis from a variety of data sources (SQL, APIs, Spreadsheets, etc.)
  • Comfortable assisting in customer service efforts related to product and systems
  • Other duties and special projects as may be assigned from time to time
  • Willingness to contribute however possible to ensure the overall effectiveness of position

TED Conferences LLC is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We invite all qualified candidates to apply online with their resume.

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