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Short term contract: Gift Program Assistant

POSITION OVERVIEW

This is a short-term, temporary contract role for onsite support at the TEDMonterey conference in Monterey, California. You may be asked to work some or all of the dates between July 26-August 4, 2021.

As the Gift Program Assistant, you’ll assist the In-Kind Manager with TED’s Gift Bag program, managing the logistics, supervising attendee-facing and back-of-house support staff and looking after inventory, packing and distribution. 

You’re a people person, with prior customer service experience and excellent interpersonal and communication skills, comfortable interacting with high profile guests and handling stressful situations. You’re proactive and resourceful, able to think critically, and be calm and discreet when solving problems. You work well under minimal supervision and follow instructions well. You’re extremely detail-oriented - nothing escapes your notice! 

This position involves standing for long periods, and participating in some physical work and heavy lifting of up to 50 lbs.

RESPONSIBILITIES 

  • Supervise the Gift Bag crews, managing breaks and schedules, and delegating assigned tasks and duties
  • Use mobile devices or tablets to check in attendees and help them collect their Gift Bag 
  • Manage time effectively, working with your team to prioritize and complete tasks
  • Be present and available to assist attendees with questions and requests
  • Work with the TED team and external partners and stakeholders to ensure the success of the program

 

QUALIFICATIONS/ SKILLS

  • Previous experience in a hospitality role is required 
  • Able to work well under little supervision, with excellent time management skills 
  • Strong interpersonal and communication skills 
  • Proactive and resourceful
  • Critical thinking and problem-solving skills 
  • Organized and detail-oriented 
  • Calm, kind and discreet 
  • Fluent in English 
  • Able to stand for long periods, and participate in physical work and heavy lifting up to 50 lbs
  • Experience with using tablets and the ability to learn new software programs quickly 

 

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